Wordbank

The Ingram Group has been providing development services for Wordbank for over 3 years, assisting us in the delivery of a number of projects central to our productivity objectives as a Localization Management Company.

The first is a tool that has become core to our ability to deliver localized web content by automatically extracting content from tagged file formats, reversing the process at the end of localization. The most recent project involves providing online access to our internal workflow management data via our client extranet, built on a customized platform designed by the Ingram Group.

We have always found the Ingram Group to be very responsive at all stages of project delivery, from project initiation right through to implementation and testing. They have consistently delivered code to our specification, usually ahead of schedule and have been extremely flexible in their responses to code alterations and fixes that have arisen through the increased use of our tools. We have a team of IT Project Managers with varying levels of technical understanding and all have been able to communicate with IG developers on a consistent basis, all with a positive perception of IG staff.

We expect to continue our relationship with the Ingram Group long into the future and would happily recommend IG to anyone looking for assistance in solutions development.

Yours faithfully

Lindsay Johnson

Assistant Director, Technical Services