Ingeneering designed, developed, delivered and supported an innovative Least Cost Routing system based on an Oracle client/server architecture known as ELCR. The system takes advantage of the sophisticated routing mechanisms offered by the Ericsson AXE 10 switches and is designed to support other switches in future. ELCR has been sold…

Call Management Information Ingeneering is the key software supplier for the BT Call Management Information Service. The service provides small business customers with monthly high quality call analysis reports including detailed tables and colour graphs. Rapid development and launch was critical to BT to protect their biggest accounts which were…